| Typically,
contractor workmanship warranties are for one year or more. Longer
warranties are not more valuable than shorter warranties. The length
of the warranty is less important than the intent and ability of
the contractor to stand behind his warrantee. The professional contractor
often performs well beyond the written warrantee period because
he knows that this is what builds customer loyalty and referrals.
Automatically
reject any contractor with an unbelievable warrantee. The
warranty is just a sales tool to that contractor and you don't
know what other "bill of goods" you have been sold.
The
long-term warrantee is provided by the manufacturer. It
is imperative that the product be installed according to the manufacturer
specifications, or there will be no warrantee provided, regardless
of other contractor claims. With many materials, the warrantee
is also only valid if the contractor is "Certified"
to install the product.
Ask
to see the contractor's training and certification certificate
from the manufacturer. Call the manufacturer to determine if it
is valid and the contractor is still in good standing.
Professional
contractors will have no problem providing this proof, in fact,
they will usually present their credentials before being asked.
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